Yes. Before integration, please: 

• Make sure you know your current CFCU member number and Personal Access Code. 

• Confirm that we have your current primary email address or mobile phone number. To confirm or update your contact information, contact your branch or call 1.800.209.7444 and press 1. 

• Review your detailed integration letter and quick guide. 

• Complete the required Interac e-Transfer® preparation steps before November 3. 

• Complete any other time-sensitive online or mobile banking before 7:00 p.m. on November 6. 

• Check the first seven digits of your CFCU debit card. If it begins with 5047210, look for your replacement card in the mail and activate it before November 6. 

Your saved e-Transfer recipients, e-Transfer history, pending transfers, Requests for Money and Autodeposit registrations will not move to YNCU’s digital banking platform. 

Before November 3, record or take screenshots of the saved recipients you want to set up again, including their email addresses or mobile phone numbers. You should also save any e-Transfer history you need and make note of any email addresses currently registered for Autodeposit.

Before November 3, ask recipients to accept any pending e-Transfers or cancel them. You should also cancel any outstanding Requests for Money. 

Any pending e-Transfers remaining on November 5 will be cancelled without a cancellation notification. The funds will be returned to your account. 

Interac e-Transfer service will become temporarily unavailable in stages: 

• November 3: Sending e-Transfers through CFCU’s digital banking platform will become unavailable. 

• November 4: Receiving or manually depositing e-Transfers, fulfilling Requests for Money, and registering for Autodeposit will become unavailable. 

• November 5: Any remaining pending e-Transfers will be cancelled. 

• November 9: After completing your first login, you’ll be able to use Interac e-Transfer through YNCU’s digital banking platform. 

Yes. Your existing Autodeposit registrations will not move to YNCU’s digital banking platform. 

Beginning November 9, you can register for Autodeposit again after completing your first login. 

Online and mobile banking will become unavailable at 8:00 p.m. on Friday, November 6, and remain unavailable throughout integration weekend. 

Please complete any time-sensitive online or mobile banking before 7:00 p.m. on November 6. 

Beginning November 9, you’ll access online banking through yncu.com and use the YNCU Mobile Banking app.

Check the first seven digits of your CFCU debit card: 

CFCU cards will be replaced with YNCU Visa Debit cards in 2027, providing access to Lock ’n’ Block security controls and mobile wallet capabilities, including Apple Pay. To access these features sooner, you can replace your card at any YNCU branch after integration.

Yes. Beginning November 9, you’ll be able to complete your banking at any YNCU branch. 

To find your nearest location and view current branch hours, use the Find-a-Branch tool at yncu.com.

Beginning November 9, visit yncu.com and select the online banking login, or download the YNCU Mobile Banking app. 

Use your current CFCU member number and Personal Access Code to begin the first-time login process. You’ll then complete identity verification using a one-time verification code and create a new username and password. 

You’ll use your new username and password for future access to YNCU’s online and mobile banking.

During your first login, you’ll be asked to verify your identity using a one-time verification code. This code will be sent to the primary email address or mobile phone number associated with your membership. 

To confirm or update your contact information, contact your branch or call 1.800.209.7444 and press 1.

Yes. Beginning November 9, you’ll use the YNCU Mobile Banking app, available through the Apple App Store and Google Play Store. 

You must complete the first-time login and verification process before enabling biometric features such as Face ID.

As part of the integration, CFCU accounts will transition to the closest comparable YNCU product. Because products and individual account arrangements vary, some account features or fees may change. 

If your new product does not meet your needs, please contact us after November 9. Our team will be happy to review your account and help you find a more suitable option. 

When your current debit card is replaced with a YNCU Visa Debit card, you’ll have access to Lock ’n’ Block security controls and mobile wallet capabilities, including Apple Pay. 

CFCU debit cards are scheduled to be replaced in 2027. If you wish to access these features sooner, you can visit any YNCU branch to replace your card following integration. 

Some features will change when CFCU members transition to YNCU’s banking system and digital platforms. 

Me-to-Me transfers will no longer be available. Interac e-Transfer may be used for many transfers after you complete your first login beginning November 9. 

Before 7:00 p.m. on November 6, business members should review pending business payments and complete any outstanding approvals. 

Future-dated and scheduled payments that have been fully approved will transition to YNCU’s digital banking platform. Payments that are still awaiting approval will not transition, and there will be no record of them on the new platform. They will need to be recreated beginning November 9.

No. Existing business banking delegates will not transfer automatically. 

Beginning November 9, business members should complete their first login and then set up their delegates again.