News and Updates

Find our latest updates here!

June 2025 Statements Now Available - July 11th, 2025

Please be advised that the June 2025 statements are now available for download via Online Banking.

May 2025 Statements Now Available - June 11th, 2025

Please be advised that the May 2025 statements are now available for download via Online Banking.

April 2025 Statements Now Available - May 20th, 2025

Please be advised that the April 2025 statements are now available for download via Online Banking.

March 2025 Statements Now Available - Apr 11, 2025

Please be advised that the March 2025 statements are now available for download via Online Banking.

RSP Receipts Now Available - Mar 20, 2025

Please be advised that RSP Receipts are now avaiable to download via Online Banking.

February 2025 Statements Now Available - Mar 11, 2025

Please be advised that the February 2025 statements are now available for download via Online Banking.

Tax Receipts Now Available - Mar 4, 2025

Please be advised that T4RIF, T4RSP, and T5 tax receipts are now available for download via Online Banking.

January 2025 Statements Now Available - Feb 10, 2025

Please be advised that the January 2025 statements are now available for download via Online Banking.

December 2024 Statements Now Available - Jan 13, 2025

Please be advised that the December 2024 statements are now available for download via Online Banking.

Postal Service Resumed - Dec 17, 2024

We are pleased to inform you that Canada Post employees will return to work on Tuesday, December 17th, following the Canada Industrial Relations Board’s recent ruling. They will clear out the existing backlog first, and will start inducting new mail on Thursday, December 19, 2024

As a reminder, online statement options is a reliable alternative.

We are here to support you during this transition and appreciate your patience as Canada Post works to return to normal service levels. Should you have any questions, please contact us at member_services@comtechfirecu.com

November 2024 Statements Now Available - Dec 12, 2024

Please be advised that the November 2024 statements are now available for download via Online Banking.

Canada Post Strike - Nov 18, 2024

Due to the ongoing Canada Post strike, paper statements for Comtech Fire accounts, as well as mail from our partners (Collabria, QTrade, and The Personal), will be delayed until the strike concludes. To ensure uninterrupted access to your account information, including statements, please ensure that you're set up for Online or Mobile Banking with Comtech Fire, as well as any partner accounts you may have.

Please note, all payment due dates remain unchanged. We encourage you to stay on top of your payments to avoid any disruptions.

October 2024 Statements Now Available - Nov 12, 2024

Please be advised that the October 2024 statements are now available for download via Online Banking.

September 2024 Statements Now Available - Oct 8, 2024

Please be advised that the September 2024 statements are now available for download via Online Banking.

August 2024 Statements Now Available - Sep 11, 2024

Please be advised that the August 2024 statements are now available for download via Online Banking.

July 2024 Statements Now Available - Aug 8, 2024

Please be advised that the July 2024 statements are now available for download via Online Banking.

June 2024 Statements Now Available - Jul 10, 2024

Please be advised that the June 2024 statements are now available for download via Online Banking.

May 2024 Statements Now Available - Jun 18, 2024

Please be advised that the May 2024 statements are now available for download via Online Banking.

May Statement Update - Jun 12, 2024

Please be advised that there will be a delay in issuing your May statements. We expect to have it resolved soon and appreciate your understanding and patience as we work to resolve this matter. Thank you for your continued support.

April 2024 Statements Now Available - May 13, 2024

Please be advised that the April 2024 statements are now available for download via Online Banking.

Security Alert: Potential Phishing Threat Targeting Collabria Cardholders - Apr 11, 2024

Collabria has issued a warning about a potential phishing threat aimed at cardholders. There may be suspicious websites which try to imitate Collabria Financial’s official web presence. It presents a significant risk of mimicking Collabria’s legitimate services to deceive cardholders.

Collabria is proactively working to neutralize this threat.

This is a reminder to only access the official Collabria websites and applications when managing credit card accounts or submitting a card application, and to avoid clicking on links from unknown sources.

The following are the only official Collabria websites and applications:

HSBC Disconnection from THE EXCHANGE Network - Mar 05, 2024

Please be advised that as of March 18, 2024, HSBC will no longer be part of The Exchange Network.

This is due to the pending sale of HSBC to Royal Bank of Canada. Our members will be unable to transact at HSBC ATMs after March 18, 2024.

Please visit theexchangenetwork.ca to locate ATMs that continue to be surcharge-free for Comtech Fire members.

Tax Receipts Now Available - Feb 29, 2024

Please be advised that T4RIF, T4RSP, and T5 tax receipts are now available for download via Online Banking.

Update to our Contact Center Hours - Jul 17, 2023

Please be advised that our contact centre hours will be changing effective July 31st, 2023.

New contact centre hours are as follows:
Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

This change will affect our Call Center as well as our Chat Support.

RSP Receipts Now Available - Mar 08, 2023

Please be advised that RSP Receipts are now avaiable to download via Online Banking.

Tax Receipts Now Available - Feb 24, 2023

Please be advised that T4RIF, T4RSP, and T5 tax receipts are now available for download via Online Banking.
DOWNLOAD PRESS RELEASE

Exchange Network Update

Comtech Fire members have access to over 43,000 surcharge-free ATMs in North America with THE EXCHANGE Network in Canada and the Allpoint Network in the US.

Recently, there were changes made to the deployment of ATMs in certain Mac’s Milk, Circle K and Couche Tard locations. For your nearest Exchange Network ATM location, download the Exchange Network app. Or visit:  theexchangenetwork.ca

CRA Direct Payments Now Available on Member Direct Online Banking

Receiving money from the Canada Revenue Agency (CRA) has never been easier. Whether you’re due for a relief payment like the Canada Emergency Response Benefit (CERB), the Canada Emergency Student Benefit (CESB), or the Canada Emergency Wage Subsidy (CEWS) or are waiting on your tax refund, you can set up direct deposit with the CRA to get your money faster.
 
Simply log in to your Member Direct Online Banking, go to "Account Services", and select "Set Up CRA Direct Deposit" from the menu.